Privacy Policy & Patient Data Protection

1. Information We Collect

When you request a home diagnostic visit or callback via our website, phone, or WhatsApp, we collect limited, necessary personal information to provide timely medical services. This includes:

• Personal Identifiers: Patient name, caller name, and 10-digit mobile phone number.
• Location Data: Residential or healthcare facility address in Noida, Greater Noida, Ghaziabad, Delhi, or Gurgaon for mobile unit dispatch.
• Clinical Information: Treating doctor's prescriptions, medical history relevant to the scan, and specific body parts requiring radiography or blood sampling.

2. How We Use Your Information

Your personal and medical information is used strictly for diagnostic healthcare purposes:

• To schedule, confirm, and dispatch our portable X-ray, ECG, or phlebotomy technicians to your doorstep.
• To generate digital DICOM/JPEG images and formal diagnostic reports signed by MD Radiologists or Cardiologists.
• To transmit test results directly to you or your treating physician via secure channels (such as WhatsApp, Email, or physical delivery).
• To organize corporate wellness and residential society (RWA) health screening camps upon authorized request.

3. Medical Data Confidentiality & Sharing

We do not sell, rent, or trade your personal or health information to third parties for marketing purposes. Your data is shared only under the following professional circumstances:

• Specialist Doctors: Digital scans and clinical notes are shared with our panel of MD Radiologists and Cardiologists solely for diagnostic interpretation and report generation.
• NABL Partner Laboratories: Blood and urine samples collected during home visits are transferred to accredited partner pathology laboratories for processing.
• Legal & Regulatory: We may disclose information if required by applicable Indian laws or regulatory authorities, such as the Atomic Energy Regulatory Board (AERB) or municipal health departments.

4. WhatsApp & Communication Consent

By submitting your mobile number on our website forms or initiating a chat via our helpline (96500 45471), you explicitly consent to receive transactional communications, technician arrival updates, digital X-ray films, and diagnostic reports via SMS, Phone Call, or WhatsApp Business.

5. Data Security & Retention

We implement robust administrative, technical, and physical security measures to protect diagnostic reports and patient records against unauthorized access. Digital X-ray films and reports are stored on encrypted medical servers for a standard retention period to facilitate future medical comparisons, after which they are securely archived or purged in accordance with medical record guidelines.

6. Contact Our Privacy Officer

If you have any questions regarding patient privacy, data removal requests, or report confidentiality, please contact us at: